Skoda is most satisfying make of car
25.07.2011 - Andy Goodwin
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Skoda has been placed top in a 2011 Which? customer satisfaction survey of more than 50,000 people.
The Czech carmaker had more models in the consumer title's top 10 list, than any other manufacturer, and a winning overall satisfaction score of 88 per cent.
The Skoda Yeti was ranked fourth, the Skoda Superb Estate sixth and the Superb Hatch ninth. Even the previous generation (2002 - 2008) Skoda Superb came tenth in the respected list.
Which? Cars asked owners to rate their level of satisfaction and how likely they would be to recommend the car to a friend, out of a score of five. By combining the two scores a score out of 100 per cent was awarded.
Importantly, our Auto Trader owner reviews correlate with the survey's findings, with owners awarding the Yeti 4.4 out of five, the Superb Estate 4.9, and the new and old Superb Hatch scoring 4.9 and 4.6, respectively.
Sports car manufacturer Porsche came a close second amongst manufacturers, with Lexus, Daihatsu and Honda completing the top five.
At the other end of the spectrum, the least satisfied customers were owners of Chrysler, MG, Peugeot, Vauxhall and Renault cars. French manufacturer Renault has the lowest score of 68 per cent.
The best loved individual model was the Toyota Yaris Verso, with a satisfaction score of 97.7 per cent, just ahead of the Volkswagen Passat CC.
